Elvis Vilevich

Ubiquiti Direct Account Portal

Reimagining product distribution at Ubiquiti Inc. with a dedicated platform that simplifies account management, optimizes order processing, and enhances the overall distributor experience.

Direct Account Portal on a tablet — distributor tier, marketing, sales and reliability with product suggestions

Challenge

Before the UI Direct Account Portal, product distribution relied on outdated workflows, manual order management, and fragmented communication tools. These inefficiencies led to delays, errors, and limited visibility for distributors, affecting overall performance.

Dashboard — Tier A distributor status with points to the next tier, marketing, sales and reliability charts
Product catalogue — UniFi OS consoles filtered by category, each with your price and MSRP
Activity panel — policy, pricing, training and product updates, with mark as read
Product quick view — your, preferred, elite and MSRP pricing, availability and add to order

Solution

Developed a robust digital platform tailored to the needs of Ubiquiti’s distributors. The portal centralizes account management, streamlines order placement, and provides real-time order tracking, ensuring a smooth and reliable distribution process.

Order profile — line items and fulfilment status beside the order summary, next to the invoices list
Orders — active, drafts and completed, with billing status, warehouse, items and totals